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comGateway Reviews: What’s the Verdict?

With a growing list of nearly one million users belonging to over 220 countries, comGateway is among the most popular US freight forwarding companies out there. But the question is, is it the right freight forwarding company FOR YOU?

Let the reviews of various customers all over the globe help you decide! Know whether comGateway’s services are just what you need based on their experiences.


comGateway reviews on business directories and review sites

You’ll find comGateway on the top review platform Trustpilot. On its profile, customers rate and review their experiences of comGateway’s services, particularly their shipping services and customer service. Their team also answers concerns raised by the reviewers.


Just like Trustpilot, Sitejabber is another reliable reviewing platform. You can read from hundreds of reviews from customers detailing their experiences about the company. 

Better Business Bureau (BBB): A+ Rating
comGateway is accredited by Better Business Bureau, a U.S.-based non-profit that points consumers towards trustworthy businesses. The organization gave comGateway the highest A+ rating for diligently addressing customer complaints.

Better Business Bureau- comGateway

comGateway’s BBB profile. 

comGateway Reviews Page

comGateway also has a Reviews page that features the testimonials of its customers. They reviewed the assistance they received from the customer service staff as well as their experience in availing its various services from BuyForMe to OneBox.

comGateway reviews page

You’ll find overall reviews as well as testimonials about specific services like OneBox on comGateway’s website.


comGateway reviews on social networking sites

comGateway Facebook reviews


As of writing, comGateway is rated 4.1/5 on Facebook based on 83 reviews of its past and present customers. For complaints and concerns, comGateway makes it a point to respond and provide the user with assistance.

On Twitter, customers let out their thoughts on comGateway’s service along with their U.S. shopping haul – all in 280 characters or less.

comGateway Twitter reviews


Youtube vloggers also used comGateway’s services and posted their reviews on their vlog, as well as their US shopping haul. 


From Lisa Clark’s channel



From KETOBOBOMB’s Channel



From Jade Bennett’s Channel



comGateway reviews on news sites and blogs
With Australia as one of comGateway’s top countries when it comes to shipments, recommends its service. It’s an award-winning news outlet in Australia covering news about consumer electronics and mobile technology with a focus on Android smartphones. Here’s an excerpt of their praise for comGateway:

Ausdroid comGateway review
Read the full article here.

comGateway reviews on forum websites

comGateway has customers worldwide, and they also go to forums all over the globe to discuss their reviews and comments about its services.

comGateway forums

The first comment can be found on the forums of Australian website Whirlpool while the latter is posted on Singaporean internet portal HardwareZone

Customers also took to Reddit to share their experience with comGateway to other Redditors.

Disclaimer: These are real reviews by real people and were in no way sponsored by comGateway.

In summary:

1. Customers from all over the world have tried and tested comGateway’s various services.

2. With over a decade of history in the industry, comGateway remains one of the go-to US freight forwarders among loyal customers for their international shipping needs.

3. With its Better Business Bureau accreditation, comGateway is a legitimate and trustworthy company with a good reputation when it comes to responding to customer feedback and complaints.

4.comGateway receives a combination of positive and negative reviews. For unfavorable reviews on social media, comGateway extends the effort to resolve issues through customer service replies.


Ready to take the final step and give comGateway a try? Sign up now for a free account and start shopping from the U.S.

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